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Old 10-30-2001, 04:23 AM   #1
Grzyb
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Default FlashFXP Support Question?????

Hope Someone can Help......

You find a site which has a user limit imposed...you spend a number of hours trying to connect to it.....eventually you succeed....there are 49x15 Meg files......you queue all the required files....and press GO to start downloading.....

With BulletFTP once the files have been queued unless the server goes down all the files are then transfered......

With FlashFXP after the first 15 Meg file is transfered a message comes up "connection lost" "trying to reconnect"......more often than not a "too many users message" comes up....this problem isn't too bad when there is no user limit, as FlashFXP reconnects again to the server, but when you have been trying to connect to a server for a few hours only for the connection to be lost after the first file , it's rather fustrating.....

I use FlashFXP a lot when other FTP clients don't see the full directory listings.....If possible I would like to get to the bottom of this problem...

GRZYB
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Old 10-30-2001, 05:20 AM   #2
Shark
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Default RE: Support Question

I have never heard of this problem related to FlashFXP...

Have you checked with the site admin/owner ? To check if the server allows more than one download, ie. has limits imposed ?

I have heard of that, but this problem seams more related to the site or deamon, rather than FlashFXP. What deamon is it ? are there limits imposed ?

FYI, FlashFXP works like bulletproof, with any files queued the software will download all the files in one connection, unless server / isp errors occur.

Shark.
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Old 10-30-2001, 07:22 AM   #3
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I've tried BulletFTP & FlashFXP on the same sites and even when there isn't a user limit applied i.e I can log in immediatelly then FlashFXP always disconnects after a download be it a few KB's or Meg's then reconnects again "skipping" the file it has just downloaded and moving onto the next one!!!!!

GRZYB
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Old 10-30-2001, 09:02 AM   #4
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Grzyb,
What, if anything, shows up in the status log-window? Any errors at all?
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Old 10-30-2001, 09:35 AM   #5
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Below is a transcript of the status window when the disconnection occurs.....All files have been queued for download....

As you can see FlashFXP disconnects from the server at end of download and then reconnects again....

I/P has been masked to protect the server...






220 panther Microsoft FTP Service (Version 5.0).
USER anonymous
331 Anonymous access allowed, send identity (e-mail name) as password.
PASS (hidden)
230 Anonymous user logged in.
SYST
215 Windows_NT version 5.0
CWD / . /in here/Îå±Ê×ÖÐÍ . . /c/%% ,,, aux /## Bombs away ##
250 CWD command successful.
PWD
257 "/ . /in here/Îå±Ê×ÖÐÍ . . /c/%% ,,, aux /## Bombs away ##" is current directory.
TYPE A
200 Type set to A.
PORT 217,39,161,100,4,69
200 PORT command successful.
LIST
150 Opening ASCII mode data connection for /bin/ls.
226 Transfer complete.
CWD Disk Doctor 2002
250 CWD command successful.
PWD
257 "/ . /in here/Îå±Ê×ÖÐÍ . . /c/%% ,,, aux /## Bombs away ##/Disk Doctor 2002" is current directory.
TYPE A
200 Type set to A.
PORT 217,39,161,100,4,71
200 PORT command successful.
LIST
150 Opening ASCII mode data connection for /bin/ls.
226 Transfer complete.
CDUP
250 CWD command successful.
PWD
257 "/ . /in here/Îå±Ê×ÖÐÍ . . /c/%% ,,, aux /## Bombs away ##" is current directory.
List (cached)
List Complete.
CWD VMware.GSX.Server.v1.01.LiNUX-oDDiTy
250 CWD command successful.
PWD
257 "/ . /in here/Îå±Ê×ÖÐÍ . . /c/%% ,,, aux /## Bombs away ##/VMware.GSX.Server.v1.01.LiNUX-oDDiTy" is current directory.
TYPE A
200 Type set to A.
PORT 217,39,161,100,4,72
200 PORT command successful.
LIST
150 Opening ASCII mode data connection for /bin/ls.
226 Transfer complete.
TYPE A
200 Type set to A.
PORT 217,39,161,100,4,73
200 PORT command successful.
RETR file_id.diz
150 Opening ASCII mode data connection for file_id.diz(533 bytes).
Connection lost: ***.**.**.**
Attempting to Reconnect.***.**.**.**
Connecting to
Connected to ***.**.**.** Port 21
220 panther Microsoft FTP Service (Version 5.0).
USER anonymous
331 Anonymous access allowed, send identity (e-mail name) as password.
PASS (hidden)
230 Anonymous user logged in.
SYST
215 Windows_NT version 5.0
PWD
257 "/" is current directory.
CWD / . /in here/Îå±Ê×ÖÐÍ . . /c/%% ,,, aux /## Bombs away ##/VMware.GSX.Server.v1.01.LiNUX-oDDiTy/
250 CWD command successful.
PWD
257 "/ . /in here/Îå±Ê×ÖÐÍ . . /c/%% ,,, aux /## Bombs away ##/VMware.GSX.Server.v1.01.LiNUX-oDDiTy" is current directory.
List (cached)
List Complete.
Skipping: file_id.diz
PORT 217,39,161,100,4,76
200 PORT command successful.
RETR oddity.nfo
150 Opening ASCII mode data connection for oddity.nfo(15495 bytes).
226 Transfer complete.
Transferred: oddity.nfo 15,495 bytes in 3.416 (4.43 KB/Sec)
TYPE I
200 Type set to I.
PORT 217,39,161,100,4,77
200 PORT command successful.
RETR o-vmwgsx.r00
150 Opening BINARY mode data connection for o-vmwgsx.r00(2915328 bytes).
Connection lost: ***.**.**.**
Transferred 1 file totaling 15,495 bytes in 04:46 (4.43 KB/Sec)
Skipped 1 file
Attempting to Reconnect.
Connecting to ***.**.**.**
Connected to ***.**.**.** Port 21
220 panther Microsoft FTP Service (Version 5.0).
USER anonymous
331 Anonymous access allowed, send identity (e-mail name) as password.
PASS (hidden)
230 Anonymous user logged in.
SYST
215 Windows_NT version 5.0
PWD
257 "/" is current directory.
CWD / . /in here/Îå±Ê×ÖÐÍ . . /c/%% ,,, aux /## Bombs away ##/VMware.GSX.Server.v1.01.LiNUX-oDDiTy/
250 CWD command successful.
PWD
257 "/ . /in here/Îå±Ê×ÖÐÍ . . /c/%% ,,, aux /## Bombs away ##/VMware.GSX.Server.v1.01.LiNUX-oDDiTy" is current directory.
List (cached)
List Complete.
TYPE I
200 Type set to I.
Skipping: o-vmwgsx.r00
PORT 217,39,161,100,4,85
200 PORT command successful.
RETR o-vmwgsx.r01
150 Opening BINARY mode data connection for o-vmwgsx.r01(2915328 bytes).
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Old 10-30-2001, 11:04 AM   #6
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MS FTP... Why am I not surprised that thing bugs the bejesus out of the client, and I imagine, most any client.

Have you tried with another server and gotten the same behaviour? This could be any number of things, including a result of the server not coping well with the.. shall we say.. creative usage of directories.
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Old 10-30-2001, 12:36 PM   #7
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Grzyb, please enable timestamping in your status windows, it helps in troubleshooting

not nessarly directory name, but rather i take it it's a pub...and server might be lagged to hell so FlashFXP times out waiting for data.

on semirelated note ms says they will fix problem with device name dirs in an upcoming hotfix
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Old 10-30-2001, 01:35 PM   #8
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Tried another Server......BulletFTP whizzed thru the files without once breaking the connection....

The connection with FlashFXP was lost after the first two files

[18:21:13] CDUP
[18:21:13] 250 CWD command successful.
[18:21:13] PWD
[18:21:14] 257 "/incoming/lopez/ci2/ggedowned/TAgged By BRM n DS 4 ALL/ /COOL Video/Vote or rate me L equals R" is current directory.
[18:21:14] TYPE A
[18:21:14] 200 Type set to A.
[18:21:14] PORT 217,39,161,100,5,71
[18:21:14] 200 PORT command successful.
[18:21:14] LIST
[18:21:14] 150 Opening ASCII mode data connection for /bin/ls.
[18:21:14] 226 Transfer complete.
[18:21:26] CWD /incoming/lopez/ci2/ggedowned/TAgged By BRM n DS 4 ALL/ /COOL Video/Vote or rate me L equals R/Roxio_VideoPack_v5.0-PARADOX/
[18:21:26] 250 CWD command successful.
[18:21:26] PWD
[18:21:26] 257 "/incoming/lopez/ci2/ggedowned/TAgged By BRM n DS 4 ALL/ /COOL Video/Vote or rate me L equals R/Roxio_VideoPack_v5.0-PARADOX" is current directory.
[18:21:26] List (cached)
[18:21:26] List Complete.
[18:21:26] TYPE A
[18:21:28] 200 Type set to A.
[18:21:28] PORT 217,39,161,100,5,72
[18:21:28] 200 PORT command successful.
[18:21:28] RETR atl.nfo
[18:21:28] 150 Opening ASCII mode data connection for atl.nfo (3588 bytes).
[18:21:29] 226 Transfer complete.
[18:21:29] Transferred: atl.nfo 3,639 bytes in 0.383 (9.28 KB/Sec)
[18:21:29] TYPE A
[18:21:30] 200 Type set to A.
[18:21:30] PORT 217,39,161,100,5,73
[18:21:30] 200 PORT command successful.
[18:21:30] RETR file_id.diz
[18:21:30] 150 Opening ASCII mode data connection for file_id.diz (333 bytes).
[18:21:31] 226 Transfer complete.
[18:21:31] Transferred: file_id.diz 341 bytes in 0.018 (18.50 KB/Sec)
[18:21:31] TYPE I
[18:21:31] 200 Type set to I.
[18:21:31] PORT 217,39,161,100,5,74
[18:21:31] 200 PORT command successful.
[18:21:31] RETR Install.exe
[18:21:31] 150 Opening BINARY mode data connection for Install.exe (418109 bytes).
[18:21:55] Connection lost: **.**.***.**
[18:21:55] Transferred 2 files totaling 3,980 bytes in 29.425 (9.69 KB/Sec)
[18:21:55] Attempting to Reconnect.
[18:21:59] Connecting to **.**.***.**
[18:21:59] Connected to **.**.**.** Port 21
[18:21:59] 220-
[18:21:59] 220-
[18:21:59] 220- It is currently Tue Oct 30 13:08:56 2001.
[18:21:59] 220-
[18:21:59] 220-
[18:21:59] 220-
[18:21:59] 220- All activity on this server is logged.
[18:21:59] 220-
[18:21:59] 220- NOTE: If you are transfering compressed files, change your
[18:21:59] 220- transfer mode to binary to prevent possible corruption.
[18:21:59] 220-
[18:21:59] 220
[18:21:59] USER anonymous
[18:22:00] 331 Guest login ok, send your complete e-mail address as password.
[18:22:00] PASS (hidden)
[18:22:00] 230 Guest login ok, access restrictions apply.
[18:22:00] SYST
[18:22:00] 215 UNIX Type: L8
[18:22:00] REST 100
[18:22:00] 350 Restarting at 100. Send STORE or RETRIEVE to initiate transfer.
[18:22:00] REST 0
[18:22:00] 350 Restarting at 0. Send STORE or RETRIEVE to initiate transfer.
[18:22:00] PWD
[18:22:00] 257 "/" is current directory.
[18:22:00] CWD /incoming/lopez/ci2/ggedowned/TAgged By BRM n DS 4 ALL/ /COOL Video/Vote or rate me L equals R/Roxio_VideoPack_v5.0-PARADOX/
[18:22:01] 250 CWD command successful.
[18:22:01] PWD
[18:22:01] 257 "/incoming/lopez/ci2/ggedowned/TAgged By BRM n DS 4 ALL/ /COOL Video/Vote or rate me L equals R/Roxio_VideoPack_v5.0-PARADOX" is current directory.
[18:22:01] List (cached)
[18:22:01] List Complete.
[18:22:01] TYPE I
[18:22:01] 200 Type set to I.
[18:22:01] Skipping: Install.exe
[18:22:01] TYPE A
[18:22:01] 200 Type set to A.
[18:22:01] PORT 217,39,161,100,5,76
[18:22:02] 200 PORT command successful.
[18:22:02] RETR ME.nfo
[18:22:05] 150 Opening ASCII mode data connection for ME.nfo (1980 bytes).
[18:22:06] 226 Transfer complete.
[18:22:06] Transferred: ME.nfo 2,014 bytes in 0.393 (5.00 KB/Sec)
[18:22:06] TYPE A
[18:22:06] 200 Type set to A.
[18:22:06] PORT 217,39,161,100,5,78
[18:22:06] 200 PORT command successful.
[18:22:06] RETR paradox.nfo
[18:22:06] 150 Opening ASCII mode data connection for paradox.nfo (12985 bytes).
[18:22:07] 226 Transfer complete.
[18:22:07] Transferred: paradox.nfo 13,149 bytes in 1.764 (16.81 KB/Sec)
[18:22:07] TYPE I
[18:22:08] 200 Type set to I.
[18:22:08] PORT 217,39,161,100,5,79
[18:22:08] 200 PORT command successful.
[18:22:08] RETR pdxrvp.r00
[18:22:08] 150 Opening BINARY mode data connection for pdxrvp.r00 (5000000 bytes).
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Old 10-30-2001, 10:52 PM   #9
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(preferences / proxy tab)
Are you using a proxy?
Have you tried using passive mode?
Do you have send noop during transfer enabled?
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Old 10-31-2001, 12:21 AM   #10
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I thought I might note that none of the files that failed to transfer are being downloaded completely. It would appear you have FlashFXP set to Skip files that are incomplete, rather than to Resume them.

This indicates that the transfer is timing out, likely due to lag as Mxx suggested.

What does "timing out" mean, you ask?
Well, lets just say it means the client ran out of patients and isn't going to wait any longer for the server to respond.

*** FIX ***

Give FlashFXP a cigarette to ease it's nerves and increase it's patients for slow insecure pubs. ..Or...
Goto: Options > Preferences (F6) > General Tab > Connect Timeout (sec): and increase thie value.

I could be wrong however. I vaguely remember testing these timers with Charles and it's possible the transfer-timeout timer is hard coded to 120 seconds.
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Old 10-31-2001, 06:14 AM   #11
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Tried increasing the setting...madeno difference....

NOOP COMMAND IS ENABLED.......tried disabling....made no difference

GRZYB
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Old 10-31-2001, 07:39 AM   #12
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It's not a transfer time because if it were you should see the following message in the status window 'Transfer Timed Out', As Raccoon pointed out that is the connection timeout, The transfer time is seperate, This value is located on the Transfer tab.

More than likely the connection between you and these sites are unstable which results in a lost connection. Or the ftp servers could be overloaded and it's causing connections to drop.
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Old 11-01-2001, 02:44 PM   #13
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It looks like my installation was screwed up.....I uninstalled then reinstalled the app again and touch wood....all is o.k....

Thanks for your help and advice....

GRZYB
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