Connection Problems

[JillK]

Hi,
Sorry I did not provide enough information in my first post for you to help me. I hope this will be all you need.
As I just tried setting up another site and im having the same trouble. The sites I already have set up connect just fine. New ones I try to set up just will not connect.

Thanks,
Jill


Flash Version 3.40 (build 1145) Registered Yes
Windows XP
Running behind router NO
running firewall. Yes windows firewall
Anti virus Avast Version 4.7 Professional
Network Cable DSL

WinSock 2.0 -- OpenSSL 0.9.8b 04 May 2006
[R] Connecting to laserservice911 -> DNS=laserservice911.com IP=208.109.78.64 PORT=21
[R] Connected to laserservice911
[R] 220 Microsoft FTP Service
[R] USER laser911
[R] 331 Password required for laser911.
[R] PASS (hidden)
[R] 530 User laser911 cannot log in.
[R] Connection failed
[R] Delaying for 120 seconds before reconnect attempt #1
[R] Connecting to laserservice911 -> DNS=laserservice911.com IP=208.109.78.64 PORT=21 (attempt # 1)
[R] Connected to laserservice911
[R] 220 Microsoft FTP Service
[R] USER laserservice
[R] 331 Password required for laserservice.
[R] PASS (hidden)
[R] 530 User laserservice cannot log in.
[R] Connection failed