Old 12-10-2004, 08:18 AM   #1
youpi
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Default sorry don't know where to post my question

I'm a registered user of FlashFXP.
When I have registered, it was with an email which is not available anymore, since the provider has stopped it's activity.
My question is how to sign up here :
https://secure.flashfxp.com/customerportal.php
and receive my login and password to be able to connect to the portal ?

thanks in advance
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Old 12-10-2004, 08:28 AM   #2
bigstar
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Please contact support@inicom.net, they will be able to help you.
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Old 12-10-2004, 08:35 AM   #3
youpi
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thx a lot bigstar
have a nice day
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Old 12-13-2004, 05:23 PM   #4
youpi
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three days ago, I've contacted support@inicom.net
they asked me the Registration Email, to be sure, I'm a real customer and I own a legitimate licence copy of flashfxp

I've given them what they asked, and no reply to my request after 3 days

It appears to me it is not a professional way to satisfy a legitimate customer

I don't understand what to do now, to have an answer to my question

If somebody here could contact the support for me, to explain I need a simple answer to a very simple question.

Thanks in advance
Serge
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Old 12-14-2004, 02:34 AM   #5
Linkster
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Sergio,

You sent the required information on 12/11, a Saturday. It is not standard to expect FREE support to be provided on a weekend. We do not actively monitor the support queue on the weekends. I have taken care of your request within 1 business day (our goal), and you should have an email address confirming your changes as well as your registration key.

-Joshua
IniCom Networks, Inc.
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Old 12-14-2004, 04:13 AM   #6
youpi
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Joshua,

working now
thanks for your job
have a nice day,
Serge
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