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Old 08-22-2004, 10:32 AM   #1
klb1011
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Default does not upload entire file

This JUST started today, but suddenly FXP is not uploading the entire file ALTHOUGH it says on the bottom it IS. Along bottom it says-

transferred file totalling 110kb

but when you look at the file list, it says the file is 60kb. When you try and overwrite by uploading again, it says would you like to overwrite the 60kb file with this 110kb file? you say YES but it STILL only uploads the 60kb file.

I tried all different files, and it does the same thing with every file. I re installed FXP, re booted, did everything I could think of, and nothing changes. This is a paid version of FXP and I really REALLY need this to work. Can anyone please help? Much thanks!

KLB
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Old 08-22-2004, 10:47 AM   #2
bigstar
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Please include a complete copy of the ftp session status text and please answer the questions listed in this post
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Old 08-22-2004, 10:56 AM   #3
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Quote:
Originally posted by bigstar
Please include a complete copy of the ftp session status text and please answer the questions listed in this post

* FlashFXP v3.0 build 1015 registered yes
* OS - Win98
* Running firewall - No
* Running Antivirus Yes, Name - AVG
* Network- CABLE

Microsoft wsock32.dll, ver2.2, 32bit of Apr 28 1998, at 19:33:24. -- OpenSSL 0.9.7d 17 Mar 2004
[R] Connecting to AADH -> IP=64.246.57.65 PORT=21
[R] Connected to AADH
[R] 220 ProFTPD 1.2.9 Server (ProFTPD) [server1.control-access4.com]
[R] USER aadh
[R] 331 Password required for aadh.
[R] PASS (hidden)
[R] 230 User aadh logged in.
[R] SYST
[R] 215 UNIX Type: L8
[R] FEAT
[R] 211-Features:
[R] MDTM
[R] REST STREAM
[R] SIZE
[R] 211 End
[R] PWD
[R] 257 "/" is current directory.
[R] TYPE A
[R] 200 Type set to A
[R] PASV
[R] 227 Entering Passive Mode (64,246,57,65,149,13).
[R] Opening data connection IP: 64.246.57.65 PORT: 38157
[R] LIST -al
[R] 150 Opening ASCII mode data connection for file list
[R] 226-Transfer complete.
[R] 226 Quotas off
[R] List Complete: 860 bytes in 0.55 seconds (1.5 KB/s)
[R] CWD httpdocs
[R] 250 CWD command successful.
[R] PWD
[R] 257 "/httpdocs" is current directory.
[R] PASV
[R] 227 Entering Passive Mode (64,246,57,65,149,16).
[R] Opening data connection IP: 64.246.57.65 PORT: 38160
[R] LIST -al
[R] 150 Opening ASCII mode data connection for file list
[R] 226-Transfer complete.
[R] 226 Quotas off
[R] List Complete: 121 KB in 4.63 seconds (26.2 KB/s)
[R] TYPE I
[R] 200 Type set to I
[R] PASV
[R] 227 Entering Passive Mode (64,246,57,65,149,80).
[R] Opening data connection IP: 64.246.57.65 PORT: 38224
[R] STOR wtc911.gif
[R] 150 Opening BINARY mode data connection for wtc911.gif
[R] 226 Transfer complete.
Transferred: wtc911.gif 110 KB in 0.74 seconds (148.2 KB/s)
[R] TYPE A
[R] 200 Type set to A
[R] PASV
[R] 227 Entering Passive Mode (64,246,57,65,149,82).
[R] Opening data connection IP: 64.246.57.65 PORT: 38226
[R] LIST -al
[R] 150 Opening ASCII mode data connection for file list
[R] 226-Transfer complete.
[R] 226 Quotas off
[R] List Complete: 121 KB in 4.41 seconds (27.5 KB/s)
Transfer queue completed
Transferred 1 file totaling 110 KB in 5.87 seconds (148.2 KB/s)


it SAYS it transferred a file totaling 110KB, but in the file list the file is listed as 52 KB
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Old 08-22-2004, 11:11 AM   #4
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The status log looks perfectly normal I don't see any indication of a problem.

You may want to check your upload packet size.
Options > Preferences > Advanced > Upload Packet Size
2048, 4096 or 8192 are good choices.


Quote:
Transferred: wtc911.gif 110 KB in 0.74 seconds (148.2 KB/s)
110 KB is the size of data that was sent to the server, the fact that the file on the server is only 52KB would lead me to believe that there was a server error of some kind. (maybe out of hd space)
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Old 08-22-2004, 11:19 AM   #5
klb1011
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Quote:
Originally posted by bigstar
The status log looks perfectly normal I don't see any indication of a problem.

You may want to check your upload packet size.
Options > Preferences > Advanced > Upload Packet Size
2048, 4096 or 8192 are good choices.


I will check this




Quote:
110 KB is the size of data that was sent to the server, the fact that the file on the server is only 52KB would lead me to believe that there was a server error of some kind. (maybe out of hd space)
When I upload these files from my hosting service web site they upload perfectly, so it is an FXP problem, nothing to do with HD space or anything like that. The hosting service site is very slow and it would take me forever to upload my site form there, hence why I have FXP. If the upload packet size doesnt work, what amI to do? Thanks.

I just checked packet size and it's 4096.

There has to be another solution. Or I wasted my money on this software.
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Old 08-22-2004, 11:32 AM   #6
klb1011
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Unhappy a new wrinkle

everytime I overwrite the file, it uploads at a different file size. It's going from 72 to 88, all the way up to 98, the back to 60, up to 72. If I wasnt so upset Id be laughing. Ive re installed twice, so I dont know what else to do, and if I hadnt paid for it, Id just dump it. The weirdest thing is, it was FINE yesterday.
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Old 08-22-2004, 12:17 PM   #7
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I'm sorry, based on the information provided I am unable to determine an cause for this problem. There are many external factors that come into play.

I would recommend testing with ftp.exe or another ftp client to determine whether or not the problem is limited to FlashFXP.

If possible you might try turning off PASV mode and see if it makes any difference.
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Old 08-22-2004, 12:21 PM   #8
klb1011
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Quote:
Originally posted by bigstar
I'm sorry, based on the information provided I am unable to determine an cause for this problem. There are many external factors that come into play.

I would recommend testing with ftp.exe or another ftp client to determine whether or not the problem is limited to FlashFXP.

If possible you might try turning off PASV mode and see if it makes any difference.
How do you turn off PASV mode? And what other external factors could there be? Maybe you could hit on something. And please dont think Im blaming anyone, Im just so PO'ed and frustrated at this point, I dont know what else to do. Ive talked to my host, thinking it was them, now you, and everyone says 'not us'. Now Im lost.
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Old 08-22-2004, 12:36 PM   #9
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Site Manager -> Options Tab -> uncheck 'Use Passive mode'

Have you made any changes to your computer since yesterday?
Installed any new software since yesterday?

There maybe some sort of connectivity problem somewhere between you and your web host.

Try uploading the files to an alternative ftp site, You can use this one for testing

host: xxxxx
port: xxxxx
user: anonymous

Upload in /incoming
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Old 08-22-2004, 12:45 PM   #10
klb1011
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Quote:
Originally posted by bigstar
Site Manager -> Options Tab -> uncheck 'Use Passive mode'

Have you made any changes to your computer since yesterday?
Installed any new software since yesterday?

There maybe some sort of connectivity problem somewhere between you and your web host.

Try uploading the files to an alternative ftp site, You can use this one for testing

host: xxxxx
port: xxxxx
user: anonymous

Upload in /incoming
OK, did both things and neither worked. the file uploaded as 56kb. so that means it's me then eh? I dont even now where to begin to figure this out. Cause I upload at my hosts web site and everything works perfectly. geez.
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Old 08-22-2004, 12:57 PM   #11
klb1011
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Smile ITS WORKING!!!!!!!!!!!!!!!!

I dont know what happened, but I re started AGAIN and it's working! I uploaded 5 files and they all uploaded, I deleted them and uploaded again and they all uploaded!!!!!!!!!!!!!

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