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Old 08-29-2004, 12:24 PM   #1
michaelward82
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Angry New Key for 3.x - problems

I've tried using the form for getting a new key.

Because I no longer have acces to the e-mail address I used when purchasing, I attempted to use Option 3 but I received the message

"Your information could not be verified.
Please read Option 4 for further instructions.

Thanks for using the key upgrade system."

I had entered my 7 digit reference number from the purchase e-mail I received from share-it, along with my old e-mail address (mward82@blueyonder.co.uk).

Option 4 doesn't seem good to me because I have neither a working scanner or a fax machine.

I have searched the forum, but don't seem to have turned up anything useful. Can somebody help me out?
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Old 08-29-2004, 12:29 PM   #2
bigstar
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Please send an email to support@inicom.net

1. Include the name on the license key
2. Your ShareIT purchase ID number
3. Your old email address
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Old 08-29-2004, 12:30 PM   #3
michaelward82
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Will do. Thankyou.
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Old 08-31-2004, 02:09 PM   #4
michaelward82
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My issue has been resolved. Thankyou for the help.
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