Go Back   FlashFXP Forums > >

General Discussion Need help? Have a problem? Let us help you. Bug reports and feature requests should be made using the Bug Tracker or Feature Tracker

Closed Thread
 
Thread Tools Rate Thread Display Modes
Old 01-20-2018, 02:04 PM   #1
edenworkshops1
Junior Member
FlashFXP Registered User
 
Join Date: Jan 2018
Posts: 4
Default Just purchased and unlock code does not work

Hello

I have just purchased FlashFXP and have just received the unlock code, but when I paste it into the relevant place I click ok and nothing happens, it is not accepting the code.

And I keep mailing support but they do not reply.

Is their mailbox manned?

Thank you for looking and for any suggestions.

Regrads

Richard Norman
edenworkshops1 is offline  
Old 01-20-2018, 09:19 PM   #2
MxxCon
Super Duper
FlashFXP Beta Tester
 
Join Date: Oct 2001
Location: Brooklyn, NY
Posts: 3,881
Default

After restarting is it still unregistered?
__________________
[Sig removed by Administrator: Signature can not exceed 20GB]
MxxCon is offline  
Old 01-21-2018, 02:52 AM   #3
edenworkshops1
Junior Member
FlashFXP Registered User
 
Join Date: Jan 2018
Posts: 4
Default I click ok and nothing happens

Hello and thank you for your reply.

When I enter the code I click ok and then nothing happens, the window does not close which would indicate that it has stored the code, it just stays there and does nothing??

Richard
edenworkshops1 is offline  
Old 01-22-2018, 09:46 PM   #4
msg7086
Member
FlashFXP Beta Tester
 
Join Date: Jul 2011
Location: Lincoln Park, NJ
Posts: 73
Default

Does the code look like

FLASHFXPjljionit4.......
(LOOONG)
(LOOONG)
.......mpNUihu2n1NH==

or something else?

===

And I'm afraid you won't get any useful reply from them anytime soon.
__________________
Beta testing environment
Desktop:
* * Intel i7-4770 * 16G RAM * SSD * 3 HDD *
* * Simplified Chinese Windows 10 *
Laptop:
* * Intel i5-5200U * 12G RAM * SSD * HDD
* * Simplified Chinese Windows 10 *
msg7086 is offline  
Old 01-23-2018, 03:13 AM   #5
edenworkshops1
Junior Member
FlashFXP Registered User
 
Join Date: Jan 2018
Posts: 4
Default Hello msg7086

Hello msg7086

Thank you for your reply, this is my code:


FLASHFXPmgFbE+gbmgEAAAGTZLcMuSCee5l9/efc3uN0q3wMzhqgIFo lvjhJBWobFUPnHszlIAMllNYjj/QLz3CNv3A/i2/cQZDZ3ntxrvwx/t
<snip>
1jsgLTjVNU9oBLRpN7g4uHTz2jV6zLfkbGTMI7meUA0GlgvYCf d07Ja iG7V3XDD0uW7PwHNGbaIWOpQy8Wop88iN55glGGpUA==

Kind Regards

Richard

Last edited by MxxCon; 01-25-2018 at 02:44 AM. Reason: don't need to show your full key.
edenworkshops1 is offline  
Old 01-23-2018, 06:57 AM   #6
edenworkshops1
Junior Member
FlashFXP Registered User
 
Join Date: Jan 2018
Posts: 4
Default another problem

Hello

Thank you for looking.

Flashfxp support are just not replying to my emails and I don't think they ever will, I purchased the software from someone calling themselves "avongate" my question is who should refund me flash fxp (who never reply to my emails) or avongate the people I purchased the software from?

Your advice would be appreciated.

Kind Regards

Richard
edenworkshops1 is offline  
Old 01-25-2018, 02:50 AM   #7
MxxCon
Super Duper
FlashFXP Beta Tester
 
Join Date: Oct 2001
Location: Brooklyn, NY
Posts: 3,881
Default

Avangate is just a payment processor. I doubt they will issue you a refund. I think they will instruct you to contact the software seller for them to initiate a refund.
If you don't hear back from FlashFXP support, you could request a chargeback from your creditcard company.

In FlashFXP go to Help menu, then About and then Details. Paste here what you see there.
__________________
[Sig removed by Administrator: Signature can not exceed 20GB]
MxxCon is offline  
Old 01-31-2018, 07:38 AM   #8
forgetit
Junior Member
FlashFXP Registered User
 
Join Date: Jul 2005
Posts: 1
Default

Did you receive two keys by any chance?

They changed the key with version 4. It looks as if you are trying to use the key for version 3 on version 5 software. or vice versa.
forgetit is offline  
Old 02-06-2018, 04:10 AM   #9
adinafurniture
Junior Member
 
Join Date: Feb 2018
Posts: 1
Default hello

I have the same problem

کانتر منشی
adinafurniture is offline  
Closed Thread

Tags
code, flashfxp, purchased, regrads, unlock


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 03:27 AM.

Parts of this site powered by vBulletin Mods & Addons from DragonByte Technologies Ltd. (Details)