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Old 02-26-2015, 12:30 PM   #1
juliedtiyh
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Default Cannot connect to my website

Hello,

I downloaded the free trail version. I set up my website (<removed by moderator>); it is a WordPress site; put in my log-in info, but every time it tries to connect, i get "Connection failed (connection closed by server)". What do I need to do? Did I type in the incorrect information into the site manager? I need this FTP Program to be able to upload a plug-in to Wordpress.

Thank you

Last edited by bigstar; 02-27-2015 at 10:20 AM.
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Old 02-27-2015, 01:03 AM   #2
MxxCon
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Old 02-27-2015, 11:53 AM   #3
juliedtiyh
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OK, sorry I didn't post correctly since this was my first one :-/ I'll try again...

FlashFXP v5.0.0 build 3805, [ ]registered, [X ]unregistered (it is the free trail version), [ ]pirated
* OS [ ] Windows 8, [X ] Windows 7, [ ] WinXP, [ ] Other (specify)
* Running behind hardware router/firewall [] Yes & Model [ ], [ ] No, [ X] Not sure;
* Running software firewall [X ] Yes, Zone Alarm, Microsoft Security Essentilas [? ], Ver. [? ], or [ ] No
* Running Antivirus [X ] Yes, Microsoft Security Essentials [ ] or [ ] No
* Internet Connection [ ] DSL, [ ] CABLE, [ X] Other(specify); At&T Wireless (Secure network with password)

additional info if related
* FTP server(s) [ ], version [ ] - not sure how to answer this...I am trying to connect to my Wordpress site (version 4.1.1-en)
* timestamped, and side prefixed server log (sorry, I'm not sure how to do this/what you need)
* any other info: Whenever I try to connect to my website, I keep getting the message: Connection failed (connection closed by server). Since it is a secure network, do I need to type in my password somewhere in the settings?

Thank you for any help
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