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Old 02-05-2013, 09:21 PM   #1
CoolKay
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Default Cannot Connect

I have a lient who has two other websites on FlashFTP - his main site is Stiltwalker.com and he has two add on domains, one bubbletower.com and the other giantpuppet.com - I transferred the nameservers in from GoDaddy two days ago for giantpuppet.com and no matter what I try I cannot connect. It looks like it is connected and then after a couple minutes I get connection failed. Both of this clients other sites are connected just fine. help pleasease.
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Old 02-05-2013, 11:09 PM   #2
MxxCon
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Have you contacted your hosting company with this problem?
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Old 02-06-2013, 09:32 AM   #3
CoolKay
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yes, they can connect - I cannot
I am getting a 530 login authentication problem
I use HostGator by the way if that helps
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Old 02-06-2013, 01:03 PM   #4
MxxCon
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According to that error message you are using wrong login information.
Have you worked with their support to make sure that you are connecting to the right server and using the right login information?
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Old 07-25-2015, 08:29 AM   #5
Begather
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Quote:
Originally Posted by MxxCon View Post
According to that error message you are using wrong login information.
Have you worked with their support to make sure that you are connecting to the right server and using the right login information?
Is the problem solved or not?
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Old 07-28-2015, 08:01 AM   #6
MxxCon
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Quote:
Originally Posted by Begather View Post
Is the problem solved or not?
As you can see there's no reply to my post, so no idea.
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