All Transfers to all servers hanging

[alimax]

FlashFXP 3.0.2 (build 1045)

Hanging at 16kb forever for files larger than 16kb and hanging at 100% for smaller files - all of them overwrite the current file with 0kb file - this must be a bug I have tried it on different servers on different networks with different files ALL with the same results - basically transfers are not working now, worked fine up until today.

[MxxCon]

tried to completly uninstall zonealarm?
it's known to cause wierd problems

[alimax]

yep zone alarm is completely gone but still the same probs.

[bigstar]

Are you uploading or downloading?

If you're uploading your MTU might be set too big.
http://www.webopedia.com/TERM/M/MTU.html

I have the following setup

XP PC > Router > DSL modem

If I don't set the MTU on my Router to the max supported by my DSL connection I have the same problem.

[alimax]

I have been using the same MTU settings with my router since I installed it 9 months ago fine. This problem just occurred yesterday, could be a Windows hotfix that ran yesterday?

[alimax]

http://support.microsoft.com/kb/890345/

may well be the problem!! I am not used to tinkering with this sort of stuff but think I probably should have a go - any advice from FlashFXP support? Is this the problem?

[MxxCon]

MSKB890345 is related to Win2k, you are running xp..it doesn't apply to you.

i think we need to see status log with those hanging trasnfers.

have you tried to temporary remove router from your setup and trasnfer?

[tennisball]

i have the same problem also, did a windows update yesterday, now this pc wont upload to my webspace my isp provides. It downloads fine. other pc's on my lan work fine, they havnt had the update yet though. Seems sp2 update is the problem, but how do i fix it?

[alimax]

http://support.microsoft.com/?kbid=893066

is the info about the upgrade - could it be the same prob occurs on XP as 2000?

[alimax]

also how do I produce a status log? (soz for being so green...)

[tennisball]

right, this is what i get

[R] 230 User ********** logged in.
[R] SYST
[R] 215 UNIX Type: L8
[R] FEAT
[R] 211-Features:
[R] 211-MDTM
[R] 211-REST STREAM
[R] 211-SIZE
[R] 211 End
[R] CWD /htdocs/
[R] 250 CWD command successful.
[R] PWD
[R] 257 "/htdocs" is current directory.
[R] TYPE A
[R] 200 Type set to A
[R] PASV
[R] 227 Entering Passive Mode (212,159,9,131,9,113)
[R] Opening data connection IP: 212.159.9.131 PORT: 2417
[R] LIST -al
[R] 150 Opening ASCII mode data connection for file list
[R] 226 Transfer complete.
[R] List Complete: 113 bytes in 0.16 seconds (0.7 KB/s)
[R] TYPE I
[R] 200 Type set to I
[R] PASV
[R] 227 Entering Passive Mode (212,159,9,131,9,114)
[R] Opening data connection IP: 212.159.9.131 PORT: 2418
[R] STOR clock11.zip
[R] 150 Opening BINARY mode data connection for clock11.zip



the progress bar at bottom shows 16k transferred, thats all, then it just sits there and does nothing.

It doesnt even time out, just stays there at 0k a sec

now i am using a DG834G router and have 5 pc's connected and this is the only pc to have had the update and is also the only pc that doesnt work. all others upload fine.

[alimax]

hi tennisball can you confirm it is the same hotfix? 893066 is the id on my latest windows patches.

this would appear then to be a much wider issue than just me - our symptoms are identical, hanging at 16k so I would hazard a guess that this will happen to all users patching this hotfix.

again here is the hotfix info http://support.microsoft.com/?kbid=893066 - I am guessing the problem is similar to that described on the ms site relating to W2000 but would like FlashFXP support to confirm before I go meddling with regedit.

[tennisball]

I am running windows xp sp2, all i did was a windows update, it found 6 updates available. This is the only thing i can think causing it, it was working fine before. Wonder what microsoft removed this time.

[alimax]

I have uninstalled the windows hotfix 893066 and FlashFXP works fine now - I would recommend doing this until FlashFXP support can identify the fix (or Microsoft make a better fix, maybe this affects other network tools?) even though this apparently makes your PC unsafe from hackers!

[DYN_DaTa]

Alimax, check this (http://support.microsoft.com/kb/890345/) webpage. Applies to Windows 2000, but who knows ...

The article talks about 'Security update 893066 returns the default size of the TCP receive window in Windows 2000 to the pre-SP3 default size of 17,520 bytes', and it says: After you apply security update 893066, you may notice that the performance of the network decreases. For example, the throughput may be one-fourth of the throughput that you experienced before you applied the security update.

*******

Edit: Ouch, i didn't notice that you've already checked that page :).

[Ev!L ErN!E]

I have this exact same problem... I did a windows update and then bam, nuthing will upload, so I did a system restore for a week back and I still have the problems...

Anyone find a fix for this yet?

[MxxCon]

Originally posted by Ev!L ErN!E
I have this exact same problem... I did a windows update and then bam, nuthing will upload, so I did a system restore for a week back and I still have the problems...

Anyone find a fix for this yet? no help will be offered until you read http://forum.flashfxp.com/showthread.php?s=&threadid=4720

[Ev!L ErN!E]

* FlashFXP v[ 3].[2 ], build [1045 ], [ *]registered
* OS [ *] WinXP, [ ] Win2K, [ ] Win98, [ ] WinME, [ ] Other
* Running behind NAT/router [ ] Yes & Model [ ], [ ] No, [* ] Not sure
* Running firewall [ *] Yes, Name [ SP2], Ver. [ ], or [ ] No
* Running Antivirus [ ] Yes, Name [ ] or [ *] No
* Network [* ] xDSL, [ ] CABLE, [ ] Dail-Up, [ ] Other

[tennisball]

* FlashFXP v[3].[1.12 ], build [1075 ], [X]registered, [ ]unregistered, [ ]pirated
* OS [X] WinXP, [ ] Win2K, [ ] Win98, [ ] WinME, [ ] Other
* Running behind NAT/router [X] Yes & Model [NetGear DG834Gv2 ], [ ] No, [ ] Not sure
* Running firewall [X] Yes, Name [SP2], Ver. [ ], or [ ] No
* Running Antivirus [X] Yes, Name [AVG 7] or [ ] No
* Network [X] xDSL, [ ] CABLE, [ ] Dail-Up, [ ] Other


Theres My Details, Still No Fix Found :(

[tennisball]

I just updated to version 3.1.14 Build 1078 and its working. But i did also adjust the Recieve Window using DrTcp. Do a search for DrTcp, the page i found it on had some settings for various connections. I cant find the link now,but google should find it easily enough.

How come your FlashFxp is ver 3.2? i just updated to the latest version and i only got 3.1.14 :/

[Ev!L ErN!E]

well according to my help thing it says version 3.0.2 build 1045 I downloaded the version it told me to after I registered it.

[tennisball]

Ahhhhh

3.0.2 not 3.2 :D

ok m8, that clears that one up ;)

[alimax]

still having exactly the same problems, I just set up a new PC (nothing to do with my problem - it's just that time again) that came with the hotfix installed and when I installed my FlashFXP guess what - it hangs at 16kb - I uninstall the hotfix and bingo FlashFXP works again - there is DEFINITELY a connection between this hotfix and FlashFXP! Is there any advice FlashFXP support can give - unless I turn off auto updates (which I am loathe to do) Windows keeps trying to install this hotfix - this is not an ideal situation!!

[tennisball]

i havnt uninstalled the update, i have updated to the latest flash and i altered the recieve window size, will have to check my history to find the link i used, i didnt think it had worked, but i only rebooted it tonight :O

[alimax]

aargh - left my PC for 20 minutes came back and the Windows Hotfix 893066 has been reinstalled by windows.....now Flash FXP doesn't work anymore - come on support please give some advice here!!!

[Linkster]

Problem is I can't seem to replicate your problem. We will continue to look into this.

[alimax]

well thanks for looking into it - the problem was successfully replicated by me when I set up my new PC (Dell Dimension 5000) with XP Home and downloaded an evaluation copy of FXP build 1045, installed it and ran it - it hangs at 16kb as does my other PC when the hotfix is installed. Both work fine without the hotfix. Neither PC has Zone Alarm. I am pretty sure the problem is to do with the TCP receive window size which apparently mucks up Win2K users the same way - as the window size they are talking about is 16kb.... it's all a bit beyond me though - while I program PHP and Actionscript at an intermediate level Windows has remained a mystery to me (due to my never really needing to look into it as everything always works!) - looking forward to any advice or fixes as Windows is still re-installing this hotfix at every given opportunity......

[alimax]

Linkster - is there a way I can produce a log of what goes on for you to look at?

[Ev!L ErN!E]

So anyone find a fix for this problem yet? :mad:

[Sezbo]

I have been experiencing the same problem - I tried on both PCs and my laptop - none will work. I have my windows auto updates on now you have saidit, yes I had an update the other day!

Sorry to be even greener, but how do i removed that hotfix pls? I would like to try that! I did try and upload also just using ftp in IE and that wouldn't work either!

[alimax]

to remove the hotfix go to Control Panel and select Add/Remove programs, tick the box that says Show Updates and scroll down to the Windows installations, you will find the hotfix there with the option to remove it....good luck!

As I mentioned though, my auto updates keep trying to install it and sometimes if I leave my PC on it gets installed and I have to uninstall it again and keep doing this UNTIL Flash FXP support can work out what is going on here as I don't want to turn off auto updates (perhaps one of the best things about XP)

[bigstar]

At the current time we do not see any incompatiblities between this hotfix and FlashFXP. We are very surprised by the incompatiblies that have been reported and so far we haven't been able to reproduce problem on any of our XP machines.

We are still researching the issue and will post any info we find.

[alimax]

I know how you can replicate it - buy a Dell Dimension 5000 and install Flash FXP, that's how I replicated it! Who knows what MTU TCP regedit etc fiddling has occured on your XP machines!! My DELL was straight out of the box turned on and the first app I installed (apart from my Netgear adapter) was Flash FXP - didn't work, went to add/remove progs found the hotfix uninstalled it and it worked... it's a nobrainer for me given it is exactly the same on my other PC (Advent AMD Athlon 2100)! There MUST be some regedit tweaking to do - I know nothing about this though. I think you will see the number of complaints rise (as they are rising already) when users realise that this forum exists - who knows how many others are like me out there with broken clients.

[tennisball]

hey guys, just download drtcp, thats all i did

heres what i read

TCP Receive Window: This is where you set RWIN (RcvWindow). RWIN is the single most important tweak. Raising Rwin from default (8760 for Win95/98/98SE/NT and 17520 for WinME/2K/XP), can greatly improve download speeds. Why? Here is my kindergarten analogy: Default RWIN for broadband, is like having a tiny straw in a thick milk shake, only so much can get through the straw (line), so fast. By putting a larger straw (higher RWIN) in that same thick shake, you allow more shake (data) to come through faster, to a point that is. After which, there is no more improvement, and shake (data) can start spilling all over (packet loss). So the key is, to find an RWIN that fits your line just right. This is blank before changing from default.

i set mine to 32768

this is the page

http://www.dslreports.com/faq/578

and the program can be downloaded here

http://www.dslreports.com/drtcp


change rwin setting and then reboot
see if it works

thats all i did and updated to the latest flashfxp and it all works again

[tennisball]

and also adding that i have NOT removed the hotfix ;)

[alimax]

hi tennisball

I did what you suggested and ran drtcp with a new RWIN (32768) and rebooted but this did not solve the problem! The problem I have is with UPLOADS so not sure if this would affect it anyway.....my downloads however are working fine and probably benefit from this tweak - so thanks anyway

[Ev!L ErN!E]

Originally posted by alimax
hi tennisball

I did what you suggested and ran drtcp with a new RWIN (32768) and rebooted but this did not solve the problem! The problem I have is with UPLOADS so not sure if this would affect it anyway.....my downloads however are working fine and probably benefit from this tweak - so thanks anyway


exactly the same... tried this and didnt work, I also have no problems with my downloads, its the uploads that dont work.

[tennisball]

wierd, i only had problems with uploads too

but all i did was the above and it worked for me, check your mtu settings too, i changed mine to 1478

once i rebooted all was fine for me.

[Acecool]

Hi, it usually hangs if you are uploading at full speed already - or your network card has a problem..

Have not experienced any other types of upload problems other than that..

[alimax]

no it hangs on every upload at 16kb, if file is smaller it hangs at 100% forever - still have the same problem I am going to have to find another FTP client in order to allow this Windows update to occur, it is holding up subsequent updates by my not installing it.

[Acecool]

Are you on a router?

Try redownloading 3.02 and reinstalling..

[alimax]

hi acecool

if you read the thread you will see that the problem relates to a windows hotfix, yes I am on a wireless router that has worked fine up until the hotfix - if I uninstall the hotfix (it is uninstalled now) FlashFXP works fine again - I currently have windows nagging me all the time to install the hotfix again and I would like to install it to resume auto updates on windows but it breaks FlashFXP so nothing to do with the router.

[mr.nato]

I too had this problem, read the forum and found it was the windows hotifx doing it.. Then only thing i noticed i had in common was a netgear dg834g for the router. I have read that hotifx changes a lot of tcp/ip settings. it also seems to stop tools fixing the settings. Didnt matter what client i tried. Sometimes it would work sometimes it wouldnt.. on many different pcs.. It also effected dc client software.. all connected to same router :) One pc is hard wired to router other is wireless..

Remember the simple solution is remove hotfix 893066
and u cant fix it with drtcp or other tcp utilities
http://support.microsoft.com/?kbid=893066
It affected both my XP laptop and win 2K pc

Thankyou for the solution.. And I hope this helps anyone else having uploads hang. but everything else is ok.

[alimax]

hey mr nato glad it works for you but you will notice that you too are also unable to continue using auto updates for XP as this hotfix will keep being queued by Microsoft for you and installed unless you turn off auto updates and receive no further hotfixes for Windows! hardly ideal!!! I am still waiting for support to get around to discovering this problem for themselves and providing clear instructions on how to fix it for good so as to allow me to continue getting updates for XP.

[MxxCon]

Originally posted by alimax
you turn off auto updates and receive no further hotfixes for Windows!that's simply not true.
you can easily use windows update website and selectively download any/all hotfix you desire.
thanx to ms's retarded policy on releasing hotfixes once a month, it's not so hard to keep up to date.

[alimax]

So you suggest manually keeping Windows up to date? How will I know which hotifixes are dependent on 893066 being installed?

[mr.nato]

Im not sure things are really that dependant. I always manually update. I will continue taking updates just leaving out the bad hotfix. I put a report into ms as well to see what they say. 1 business day ill post again when they reply

[alimax]

okay so I got a list of downloads of windows updates by using auto check but not install that I can select from, I am just leaving out 893066 which apparently leaves me open to hacking, not like windows isn't open anyway.........

[bigstar]

You might also try upgrading to FlashFXP v3.2 build 1080 final

[alimax]

just upgraded to 3.2 build 1080, I installed the hotfix and tried to upload a 31kb jpg, it hung at 16kb.....uninstalled the hotfix and the jpg uploads fine.

[bigstar]

Could you please try something for me

Run this test http://www.dslreports.com/tweaks

After you run the test near the bottom of the page directly below "Still stuck? copy/paste this url:" copy and paste that url into your reply.

I know it's alot of effort but I'd really be interested in seeing the results with hotfix 893066 installed and uninstalled. Please be sure to list which is which.

Based on that we should be able to determine what you need to change to get FlashFXP working with the hotfix installed.

Also if your MTU is 1500 and you use DSL you might try lowering it, to for example 1458. The above test should give you some recomended MTU values.

[alimax]

after doing the tweak test here are the results:

WITH HOTFIX 893066:

http://ttester.broadbandreports.com/tweak/block:1eb0ea5?service=wireless&speed=512&os=winXP&via=normal

WITHOUT HOTFIX 893066:

http://ttester.broadbandreports.com/tweak/block:5ac29d8?service=wireless&speed=512&os=winXP&via=normal

[bigstar]

I noticed your MTU was 1458, was that the original value or did you change it? If you changed it, did lowering change FlashFXP any?

The results look pretty much identical with and without the hotfix. I was expecting to see different results based on the info provided by MS regarding this hotfix.

[mr.nato]

I noticed that the hotfix seems to change the way tcp/ip is done. registry changes and drtcp stuff will not change anything while its installed as far as i could see. Still no reply from ms yet :)

[alimax]

I changed my MTU during the course of this thread as advised by someone earlier, I used drtcp, it had no noticable effect on Flash FXP - funnily the tweak report suggests 1500 again (what it was before) which as I understand it is LAN packet size - I am wireless to ADSL router.

Anyways I noticed too that the reports for with Hotfix and without were identical - odd, must be something deeper.....

ali

[bigstar]

Well for adsl you normally wouldnt select "normal" as your connection type, most likely it would be "routerppoe" or "rasppoe", the MTU suggestion is based specifically on your connection type, you get this wrong and the MTU suggestion will be wrong as well.

[GerrySR]

Not sure it this is related but here goes.

My problem is with upload stopping in mid stream.
Upload will start be fine but then transfer rate will drop to zero. File size does not seem important - will upload a 200K file one second and stop in middle of 5k file the next.

This has made the program unusable as editing a file can result in lost of that file.

Problem started for me when it upgraded to 1045 quite a while back. I just started to use a difference program for editing mission critical work. But today I decided to come here to see if anyone had a solution.

I just upgraded to build 1080 today but it makes no difference.

Using XP Pro SP1 - not SP2
have tried it with router / without router
with Mcafee running / without Mcafee running
with firewall / without firewall
on ADSL and on dial-up
And no I do not have hotfix 893066 installed.

So , I am not sure if this problem is related.

any help is appreciated. I really like the program.

[tennisball]

this is a wierd problem, i just reinstalled windows on my pc and guess what, i cant upload again. i'm off to uninstall that damned hotfix again.

Just wanted to add that if anyone here is using a netgear dg834g router then the mtu u should use for your pc's is 1500, lan setting. there is a setting in your router for adsl mtu - mine is set to 1478 in there and doesnt get affected by the hotfix obviously, so therefore i think mtu has nothing to do with the problem. I am still investigating :)

[PopWeasel]

For anyone not wanting a certain ms update installed over and over automatically:

Open Control Panel -> System Applet (hit WinKey+PrtScrn) , Alt+Tab over to the Automatic Updates tab , select "Notify me but don't automatically download or install them" , click OK.

This enables Windows Updates but lets you check which ones you wish to update to first. A nice feature it has also is for the updates you've chosen to disable updating to it also allows you to specify "and don't mention this update again" or something to that effect. Once you've disabled upgrading to that update you can probably then change back to Automatic mode, if you prefer that. Hopefully once you've switched to Automatic mode it'll remember that you chose not to upgrade to that update. If not, just uninstall the update and keep it in Manual mode. That's what I do, since I don't care to be spoon fed every single thing M$ cooks up. :rolleyes: Hope this helps.