FXP won't connect to my site

[Enthusiast]

Hi,
I'm new to this software. My fxp software is giving me probs from the beginning of setup, it won't even let me connect to my site, it keeps saying, timed out, connection failed! I've even entered my site into the site manager, how do i get this started?? I have aol as my internet provider, and use a phone line to connect (dialup) with firewall, using windows XP. just some info for you. And i'm using the 30 day trial of fxp to test it out first.
Any help would be appreciated thanks,
-Sam

[Shark]

Please read the rules before posting..

http://forum.flashfxp.com/showthread.php?s=&threadid=3078

Remember we are not at your computer

[Enthusiast]

Hi Shark,
I checked the requirements for posting, and I included as much as I could, (that I knew of), except that the anti-virus software that i'm using is Norton. That and the above is all I know pretty much.
Thanks for any help.
-Sam

[Shark]

What build of FlashFXP are you using ? (Help->About)

You say your using a firewall, you mean a third-party one or Windows XP built in ?

Are you able to connect to the site with other software ?

Are you able to ping the IP of the site ?

[Enthusiast]

wow, too complicated for me to answer.
I'll try and figure this out. Or download another ftp program,
thanks for your help anyways shark.
-Sam

[Rats]

go to start, run

type cmd, press enter
type telnet <ip> <port>, press enter

if you get a connection, make sure your site's info in flashfxp is correct
if you don't get a connection, its not flashfxp's problem.

[Enthusiast]

thanks for your help, the problem has been solved :)
-Sam