View Full Version : LiveUpdate Error: Your registration key could not be verified

05-02-2009, 11:20 AM
Your registration key could not be verified. If you just purchased FlashFXP your information is not in our database yet. Please try again later...otherwise, please contact <email> immediately.

While the warning suggests to contact us via email, It will be much faster to contact us via our contact form (https://secure.flashfxp.com/pages/en.contact.php).

We experienced catastrophic system failures and were unable to recover some customer records. We're currently in the process of issuing everyone effected a new license key.

To speed up the process we're asking customers effected by this issue to contact support (https://secure.flashfxp.com/pages/en.contact.php) with your license key.
If you do not have your license key we can issue you a new one.

We appreciate your patience and understanding.

Click here (https://secure.flashfxp.com/pages/en.contact.php) to contact us. Customer satisfaction is our number one priority.