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Old 01-25-2018, 02:50 AM  
MxxCon
Super Duper
 
Join Date: Oct 2001
Location: Brooklyn, NY
Posts: 3,845
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Avangate is just a payment processor. I doubt they will issue you a refund. I think they will instruct you to contact the software seller for them to initiate a refund.
If you don't hear back from FlashFXP support, you could request a chargeback from your creditcard company.

In FlashFXP go to Help menu, then About and then Details. Paste here what you see there.
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