I tried to ping it and it said "request timed out"
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is that becuase site requires username/password or you couldn't connect at all?
if username/password problem, in browser just type
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I tried ur suggestion on internet explorer and it said the page could not be found. But then i tried it on ARES web browser and it said "the connection with the server was reset".
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"Connection lost" indicates that the connection was made, but then closed, probably by the remote server.
Like LordM suggested, the owner of the FTP server needs to allow your IP on the server, otherwise, you won'T be able to connect.
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I will try to contact them.