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Frequently Asked Questions (FAQ) Answers to common questions, how to guides, and advanced configuration information.

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Old 05-01-2009, 03:51 PM   #1
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Default Unable to purchase FlashFXP, error during checkout.

ERROR: Error - Did not complete order
LONGMESSAGE=This transaction cannot be processed.
ERRORCODE=15005
There was a problem with your address.

There is a problem with the credit card authorizer that is improperly handling credit cards which return an AVS Globally Unavailable code. It is attempting to do an address comparison and failing. This is not correct as Globally Unavailable means no address was provided for comparison. We are currently waiting for the credit card processor to fix the issue.

You may see a pending charge on your credit card, but since the order did not complete you will not be charged and the money will be returned to your account.

You should be able to purchase either by choosing the payment option Paypal through the shop system on our website and paying there by credit card or else use the third party reseller ShareIt at the following link.

Buy FlashFXP from ShareIT

Last edited by bigstar; 05-01-2009 at 04:03 PM.
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